RETURNS

UPDATED 7/26/2026

At AMCORP, we strive to provide high-quality automotive performance products and services. We understand that circumstances may arise where a return is necessary. This policy outlines the requirements and conditions for eligible returns.

Return Window

All return requests must be initiated within 30 days of the original purchase date.

Requests submitted after the 30-day return period may be denied unless otherwise required by applicable law.

The purchase date is determined by the date the order was originally placed through AMCORP or an authorized AMCORP dealer.

Return Eligibility

To be eligible for a return, products must meet all of the following requirements:

  • Return request must be submitted within 30 days of purchase.
  • Product must be unused and in new, resalable condition.
  • Product must include all original packaging, hardware, accessories, manuals, and documentation.
  • Product must not have been installed, modified, damaged, or altered.
  • Customer must provide proof of purchase and order number.
  • Return must receive prior authorization from AMCORP before being shipped back.

Products returned without prior authorization may be refused.

Non-Returnable Items

The following items are not eligible for return:

  • Custom tuning files or calibration services after delivery
  • Custom-built or modified products
  • Electrical components that have been installed or powered on
  • Products damaged due to improper installation or misuse
  • Products that have been altered, modified, or disassembled
  • Used or installed performance parts
  • Products purchased through third-party sellers unless otherwise approved

Tuning and Calibration Services

Due to the custom nature of tuning and calibration services, tune files, revisions, and calibration products are not eligible for return once delivered to the customer.

If a customer experiences an issue with a calibration, all revision requests must be submitted through email and must include:

  • Order number
  • Vehicle information
  • VIN number
  • Current modifications
  • Detailed description of the concern
  • Any required datalogs or supporting information

AMCORP will work with customers to address legitimate calibration concerns; however, tuning services cannot be returned after delivery.

Return Process

To initiate a return:

  1. Contact AMCORP through the appropriate support email.
  2. Provide:Order numberCustomer nameProduct being returnedReason for returnPhotos of the product when requested
  3. Wait for return authorization before shipping any product.

Customers are responsible for ensuring returned products are packaged securely to prevent damage during transit.

Return Shipping

Unless the return is due to an error by AMCORP or a verified product defect:

  • The customer is responsible for return shipping costs.
  • Original shipping charges are non-refundable.
  • AMCORP is not responsible for lost or damaged return shipments.

Customers are encouraged to use a shipping service that provides tracking and insurance.

Restocking Fees

Approved returns may be subject to a restocking fee based on the condition of the returned product and any costs associated with processing the return.

Restocking fees may apply to:

  • Opened packaging
  • Missing accessories
  • Products requiring inspection or repackaging

Refunds

Once a returned product has been received and inspected, AMCORP will determine whether the product qualifies for a refund.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

Incorrect or Damaged Orders

If you receive an incorrect, defective, or damaged product, contact AMCORP as soon as possible.

Customers must provide:

  • Order number
  • Photos of the product and packaging
  • Description of the issue

AMCORP will review the situation and determine the appropriate resolution.

Manufacturer-Specific Policies

Certain products are subject to manufacturer return policies. If a manufacturer does not accept a return or refund for a product, AMCORP may be unable to provide a return or refund for that item.

Policy Acceptance

By purchasing from AMCORP, customers acknowledge that they have read, understood, and agreed to this Return Policy.